Security Center
Together, we can stay protected.SCAM ALERT
The credit union is seeing an uptick in scams where imposters appear to be calling or texting from the credit union’s fraud department using a phone number that appears to be from the credit union. The imposter will have the first part of a debit or credit card number and ask for the remaining numbers, the security code on the back of the card, and expiration date.
If you receive an unsolicited call that appears to be from the credit union, remember the following:
- The credit union will never ask for the full card number, expiration date, or the security code on the back of the card.
- The credit union will never ask you to move funds from your accounts via third party apps such as Cash App, Apple Cash, Venmo, or Zelle, purchase gift cards or send digital currency such as Bitcoin.
- The credit union will never contact you and ask for personal information, PIN numbers, passwords or account information.
What should you do if you suspect an imposter?
Do not respond to the call, text, or email. Hang up immediately and call the credit union at the phone number listed on your statements. Do not click on links in emails or text messages.
If you’ve encountered a scam or have fallen victim to one, report it to the credit union. Our team will work with you to determine the next steps.
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