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Security Center

Together, we can stay protected.

SCAM ALERT

The credit union is seeing an uptick in scams where imposters appear to be calling or texting from the credit union’s fraud department using a phone number that appears to be from the credit union. The imposter will have the first part of a debit or credit card number and ask for the remaining numbers, the security code on the back of the card, and expiration date.

If you receive an unsolicited call that appears to be from the credit union, remember the following:

  • The credit union will never ask for the full card number, expiration date, or the security code on the back of the card.
  • The credit union will never ask you to move funds from your accounts via third party apps such as Cash App, Apple Cash, Venmo, or Zelle, purchase gift cards or send digital currency such as Bitcoin.
  • The credit union will never contact you and ask for personal information, PIN numbers, passwords or account information.

What should you do if you suspect an imposter?

Do not respond to the call, text, or email. Hang up immediately and call the credit union at the phone number listed on your statements. Do not click on links in emails or text messages.

If you’ve encountered a scam or have fallen victim to one, report it to the credit union. Our team will work with you to determine the next steps.

Tech Support Scams

When it comes to protecting yourself and loved ones from tech support scams, we have a few recommendations from the FBI.

Learn more. 

Heightened Protection Against Cyber Crime

We care about protecting your identity and finances. Cybercrime is a cruel violation that anyone can fall victim to. Click the link below to learn about what signs signal phishing schemes and ways you can defend against this faceless, sneaky crime.

Learn More

Scam Checker

Use this tool to quickly check if a suspicious message could be a scam.

Learn More. 

Recognizing and Avoiding Scams

Recognizing red flags for potential scams can help protect you, your loved ones, and your hard-earned cash.

Learn more. 

Cybercriminal at Your Door

Phishing scams try to lure account holders into providing personal or financial information to scammers posing as a legitimate business. These scams can be conducted by email, phone calls, text messages or social media. Click the link below to learn how to stay safe from Cybercriminals.

Learn more. 

Romance and Dating Scams

Being human comes with a desire to connect with others. Unfortunately, some fraudsters use this to their advantage to scam people out of money or personal information. This tactic is known as a “sweetheart scam.” Click the link below to learn how you can recognize a scam before it goes to far. 

Learn More. 

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Due to a system upgrade, online access to Visa credit cards will not be available July 12 - July 15. We apologize for any inconvenience. If you have any questions, please contact us!