Member News

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Letters From Your President/CEO

We have letters from our CEO Susan Vuong to our valued members. Read what she has to say down below!

Your Money Is Safe With Us!

The bottom line: Your money is safe in your credit union!

Dear Valued Member,

With this weekend’s headlines regarding the FDIC placing Silicon Valley Bank and the New York based Signature Bank into receivership, you may have questions about the money you have deposited in your credit union.

Do not worry, your money is safe here. The National Credit Union Share Insurance Fund insures your money, and it is protected up to $250,000 per individual depositor. No member of a credit union has ever lost a penny of insured deposits. Credit Unions really are the safest place for your deposits to be. For more information, or to learn about savvy ways to increase your coverage, visit mycreditunion.gov/share-insurance.  

Unlike for-profit financial institutions, your credit union is a not-for-profit cooperative, owned by you and the other members of the credit union.

Some other things that make us unique as a credit union and not as a profit driven bank:

  • Our cooperative, not-for-profit structure inherently holds us accountable to you and to the other members. We do not have stockholders. We do not engage in risky practices to meet stockholders’ profit demands. Our Board of Directors are elected by our members.
  • All decisions about the products and services offered are made in YOUR best interests.
  • Our services are diverse. We are here for Main Street, not Wall Street.
  • We live and work in the communities that we serve, taking local deposits and making local loans.
  • We are healthy, strong, safe, local, and focused on building thriving communities.

Progressions Credit Union exceeds the capital requirements that the financial standards regulators require for a credit union to be considered well capitalized.  What does that mean? It means that your credit union is safe and sound!

If you have any questions, please do not hesitate to call us at 509.535.0191.  In addition, if you find yourself in a financial situation, please reach out to us so we can assist you in working towards a solution.  As I mentioned above, we are here to support our members as best we can. After all, we are your road to financial solutions.

Thank you for your membership and continued trust in us. 


Susan Vuong

President and CEO

509.622.2025 | susanvprogressionscu.org

What's Coming In 2023

Dear Members,

Since our inception in 1928, the membership has been, and will continue to be, the heart of all we do at Progressions Credit Union. As we are now in the beginning of a new year, I thought it a good time to reflect on the past year and share what you can look forward to in 2023.

New Year, New Branch Project. As promised, we have a new branch coming on the northside of Spokane to be located at 9233 North Nevada Street, 99218, in front of WINCO. It will include a three lane drive up (one being an ATM drive up) and will be a little over three thousand square feet.  The overall look we have had designed for you is Mid-century modern and we think you will love it. It is hard to commit to when it will be completed, but we are working hard to make that happen by the end of this year if possible. As you are probably aware, construction in our city is very busy right now and supply chain issues are things we cannot control.  We have heard how pleased many of you are about this location which makes us very happy! Keep watching for future updated through my letters, eNews, our website and social media platforms! See some of our renderings here.

24/7 Digital Branch. We know there are many ways you wish to access your accounts. That is why we keep digital offerings at the forefront of our product offerings. We have online and mobile banking, P2P (Person to Person) payments, banking by phone, text banking, mobile deposit and more. Many of you have requested digital wallets and we have listened! In 2023 we plan to launch Apple Pay and at least one other type of contactless payment method where you can use your phone when paying merchants vs. having to get your debit card out. Be watching for the launch by reading all our emails and following us on social media. You can learn more about our digital products at progressionscu.org/access.

Community Commitment. We value community and in 2022 Progressions Credit Union donated to various special causes. Check them out at progressionscu.org/community to see a listing. We also were excited to participate in the Gay Pride Parade last year and had a lot of fun with the prize wheel where we handed out hundreds of free gifts at Riverfront Park.  The best part was all the great conversations we had and meeting so many people, families, (and fur family members!), in our community.

Thank You Postal Workers. Team Purple conducted our annual holiday cookie deliveries to Postal stations throughout Spokane, Spokane Valley and the Distribution Center. In addition to that, we randomly handed out goody bags to letter carriers we spotted out and about to thank them for their demanding work delivering mail to all of us, especially during the stressful and busy holiday season.

Team Purple is Ready to Serve. Our staff’s main purpose every single day is to provide you service that does not just meet your needs but exceeds them. Our Board of Directors and Supervisory Committee Members are also part of Team Purple and donate their time every month to insure a safe and sound credit union and to ensure you are represented and have a voice.  Afterall, you are not just a member, but an owner!

Thank you for your trust in us and be sure to look for updates in the future about your new branch coming soon.



Susan Vuong

President and Chief Executive Officer

Member Appreciation Day

Every year Progressions Credit Union takes a day to show our appreciation to our members! Because WE APPRECIATE YOUR SUPPORT!

Member Appreciation Day 2022

We are excited to celebrate Member Appreciation Day with a Backyard Party this year!

To all our members we would like to invite you to come and enjoy some yummy food, games and great company. We will be providing members with hotdogs, chips, drinks and desserts to eat while playing fun “backyard” games such as cornhole and mini golf. To add to the fun, we will have our spin the wheel up for you to spin to win some swag and an enter-to-win gift basket!

We can’t wait to celebrate our amazing members in person and look forward to seeing both familiar and new faces.

Please join us on September 9, 2022, to celebrate you!

Where: 2919 E. Mission Ave. Spokane, WA 99202, in the parking lot along Augusta Ave.

When: September 9th

Time: 11 am – 2 pm

If you are unable to join us in person, follow us on social media, where we will post photos and videos so you can party with us virtually.

We will see you there!


When it comes to cybercrime we want our valued members to be protected as much as possible! 

Security Center

To learn more about Scams that are going on near you click the link here! 

At Progressions Credit Union we take security seriously and will continue to monitor our systems closely and ask you also be cautious and report any suspicious phishing attempts to us.

To report anything suspicious, you can call us at 800-828-8691.

Annual Meetings

We hold our annual meeting of the membership each year in April. Learn more here.

2023 Annual Meeting

Protect yourself from scams by visiting our Security Center page today! Learn More