Phone Us at 509. 535. 0191 or toll free at 800. 828. 8691 or email us at


As our nation deals with this situation, your Progressions Credit Union Team remains committed to serving you and your families while reducing and minimizing exposure to any health threats. We continue to monitor news from public health agencies and responding as needed to protect the health and safety of our members and employees during the COVID-19 coronavirus pandemic.


Notification from the Federal Reserve Bank: Economic Impact Payments on their way, visit instead of calling

WASHINGTON – The Internal Revenue Service today urged people to visit for the most current information on the second round of Economic Impact Payments rather than calling the agency or their financial institutions or tax software providers. IRS phone assistors do not have additional information beyond what’s available on

The IRS and the Treasury Department began issuing a second round of Economic Impact Payments, often referred to as stimulus payments, last week.

The direct deposit payments may take several days to post to individual accounts. Some Americans may have seen the direct deposit payments as pending or as provisional payments in their accounts before the scheduled payment date of January 4, 2021, which is the official date funds are available.

Paper checks also began going out and will continue to be sent through January. Some people will be mailed debit cards in January, and the IRS urges people to carefully check their mail. Mailed payments will require more processing and mailing time. Those who reside abroad will have longer wait times for checks as disruptions to air travel and mail delivery in some countries will slow delivery.

The IRS emphasizes that there is no action required by eligible individuals to receive this second payment. The payments are automatic, and people should not contact their financial institutions or the IRS with payment timing questions.


Generally, U.S. citizens and resident aliens who are not eligible to be claimed as a dependent on someone else’s income tax return are eligible for this second payment. Eligible individuals will automatically receive an Economic Impact Payment of up to $600 for individuals or $1,200 for married couples and up to $600 for each qualifying child. Most people who have an adjusted gross income for 2019 of up to $75,000 for individuals and up to $150,000 for married couples filing joint returns and surviving spouses, will receive the full amount of the second payment. For filers with income above those amounts, the payment amount is reduced.

Checking the status of a payment

Starting today, people can check the status of both their first and second payments by using the Get My Payment tool, available in English and Spanish only on

Payment not received or less than expected? Claim on 2020 tax return

Payments started going out last week and will continue through mid-January. Direct deposit payments are being made first to those that have valid routing and account information on file for direct deposit purposes. Because of the speed at which IRS issued this second round of payments, some payments may have been sent to an account that may be closed or no longer active. By law, the financial institution must return the payment to the IRS, they cannot hold and issue the payment to an individual when the account is no longer active. While the IRS is exploring options to correct these payments, if you have not received your full payment by the time you file your 2020 tax return, you may claim the Recovery Rebate Credit on your tax return.

The credit is figured like the Economic Impact Payment, except that the credit eligibility and the credit amount are based on the 2020 tax year information, including income.

For people who received a partial Economic Impact Payment, they can take the Recovery Rebate Credit for any remaining amount they’re eligible for by completing line 30 of the 2020 Form 1040 or 1040-SR.

Changing bank account or mailing information

The IRS cannot change payment information, including bank account or mailing information. If an eligible taxpayer does not get a payment or it is less than expected, it may be claimed on the 2020 tax return as the Recovery Rebate Credit. Remember, Economic Impact Payments are an advance payment of what will be called the Recovery Rebate Credit on the 2020 Form 1040 or Form 1040-SR.

More information

For more information about Economic Impact Payments and the 2020 Recovery Rebate Credit, visit People can check the status of their payment at For other COVID-19-related tax relief, visit

  • Lobby will be temporarily closed effective November 17, 2020
  • Branch drive-thru is available during regular business hours of M-F 9:00 AM – 5:30 PM
  • Our ATM is available 24/7
  • Online and Mobile Banking are available 24/7
  • Lobby access is available by appointment only. Please call 509.535.0191 to schedule an appointment (Examples: Safe Deposit Box access, signing loan forms that cannot be signed digitally, replacement debit cards, notary service, etc…)

We have instructed our staff to follow the CDC guidelines for preventing the spread of illness (wash hands for 20 seconds, often; don’t touch your face; cover your cough) and have instructed some of our employees to stay or work from home when possible. We also have enhanced our cleaning and sanitizing efforts.


Some people say you should withdraw cash to protect yourself during the COVID-19 outbreak. Here are four reasons withdrawing extra cash may actually be the worst possible move right now:

  1. Cash is vulnerable – Credit union accounts are federally insured up to $250,000, with the NCUA, making them a gazillion times safer than keeping your money under the mattress or in your pocket.
  2. Cash is not required – With so many secure ways to access your accounts and to pay your bills, there’s almost no reason you’ll need extra cash.
  3. Cash is tempting – You may actually need less cash at this time. Unless, of course, you’ve got it stuffed in your wallet, tempting you to spend money you would not have spent if it were secure in the bank, earning dividends.
  4. Cash is, well, kind of dirty – In regards to your personal health, the Centers for Disease Control and Prevention recommends always washing your hands thoroughly after handling cash, because you never know where it’s been.

Deposit checks remotely through our mobile app (We are currently allowing larger deposits, meaning more than the normal cap of $2500.00 through the Mobile Deposit feature during this time. Items will be reviewed individually and you will notified if there are any issues or holds placed.)

Pay bills and make loan payments through online banking or our mobile app

Check your balance or make transfers with ease online or on the app

Go cashless through the use of Visa® debit* and credit cards

Use our drive up window or ATM

*Check out our new Kasasa Cash Back® account that will reward you every time you use your debit card.


For Existing Progressions Credit Union Loans: We have various options to help, such as payment deferrals, refinancing, and modifications.

Short Term Loan Help: If you are needing a new loan due to being impacted by COVID-19, we offer the Peace of Mind Loan with an option of no payments for 90 days. Apply now or contact us.

  • As the situation continues to evolve, we will continue to update this page along with Facebook and Instagram.
  • Be sure we have your current email address for any important updates. You can update your email address by:
    • Calling us at 509.535.0191 or Toll-Free at 800.828.8691
    • Logging into your account via Online Banking (SmartLink), click on the User Options Icon (upper right corner), then click on Profile and Settings. 

Fraudsters are already coming up with ways to trick people out of money or account information. The Federal Trade Commission has a website set up that documents all the types of scams out there. To learn more, visit:


Law enforcement is receiving reports of unemployment claims being filed using stolen identities. The following steps are recommended for anyone who knows, or believes, they are a victim of unemployment fraud.

  • Step One – Contact Human Resources
    • Contact your organization’s HR staff to coordinate and report the incident to your employer.
  • Step Two – Contact Your State’s ESD
    • Call the State Employment Security Department (ESD). In Idaho, call 877.540.86.38 or email, In Oregon, call 877.668.3204 and in Washington call 800.246.9763 or contact ESD online at
    • You will need the following information for identity verification:
      • Last 4 of your SSN
      • Date of birth, address
      • Current phone number
      • Information on how you learned a claim was filed on your behalf
  • Step 3 – Police Report
    • File an online or non-emergency report with the agency whose jurisdiction you live in.
    • Keep a file folder or journal with the information from this incident, including any case number. Some government services and accommodations are available to victims of identity theft that are not available to the general public, such as getting certain public records sealed.
  •  Step 4 – The Three Major Credit Bureaus
    • Obtain your free credit reports from Equifax, Experian, and TransUnion at or call 877.322.8228
    • Report to the credit bureaus that the fraudulent claim was made using your identity and provide them with the case number from your police report. You can have a fraud alert put on your identity or freeze your credit. Doing either is free by law.
      • A fraud alert is free and will make it harder for someone to open new accounts in your name. To place a fraud alert, contact one of the three credit bureaus. That company must tell the other tow.
        • Experian: 888.397.3742
        • TransUnion: 800.680.7289
        • Equifax: 888.766.0008
      • Check your credit activity at least once a year. As a victim of identity theft you have the right to check it monthly if you choose.
      • Credit Freeze – If you do not have upcoming large purchases, such as a home, you may want to freeze your credit for more protection. It is free and you can do it yourself. More information about freezing your credit can be found here.
    • Step 5 – FTC & IRS
      • File a short report with the FTC and give them the case number for your local police report. The FTC offers more information here.
      • Consider setting up an IRS account. If you create an account with your social security number, it will prevent criminals from creating an account using your identity.
      • Another option is to lock your social security number, which can be done here. (The next wave of this cyber-attack may be IRS tax fraud.)
      • All of the reporting seems redundant, but we want to make sure you are recognized as a victim by local, state, and federal government. Also, the more people who report it, the more support law enforcement agents will received to pursue the perpetrators.
    • Step 5 – Keep Your Notes
      • Hang on to any notes, copies of emails, etc. regarding the issue. This is the paper trail that you can reference if you face any identity issues or locate inaccuracies on your credit history sometime in the future.

Progressions Credit Union offers FREE Identity Theft Recovery Services for our members. If you are the victim of identity theft, call the credit union at 509.535.0191 and we will get the recovery process started for you. You can also purchase monitoring services to help fight identity theft. Visit our ID Safe Choice page for more details. 


The three major credit reporting services, Equifax, Experian, and TransUnion, have announced that all consumers will be able to get free access to their credit reports on a weekly basis through April 2021. Frequent monitoring of your credit is the best practice to protect yourself from fraud and identity theft. Visit to obtain your reports.


One of the most crucial elements of the recently passed CARE Act stimulus plan is the distribution of stimulus checks. Officials hoped to deposit the one-time payments as soon as early April, though Americans likely won’t see the funds until a few weeks later. Stimulus payments will be directly deposited to the account the IRS has on file for a household based on the account to which the last Refund Check was deposited. If there is no account on file, the IRS will send a check to the home address. If you receive a check by mail, it can be safely deposited to your Progressions Credit Union account using our Mobile App and the remote deposit feature (depositing your check with just a picture).

Not sure if your payment has been issued yet? You can use the IRS’s Get My Payment tool to check the status of your payment.

If you currently do not have a checking account with us, now is the perfect time to open one! We have two new reward checking programs designed to help keep more money in YOUR pocket. Learn more about Kasasa Cash and Kasasa Cash Back here.


For additional information about COVID-19, please visit the CDC website at

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Progressions Credit Union Routing Number 325182687

Progressions Credit Union – NMLS# 784627
 in partnership with Wescom Credit Union NMLS# 999430

Assistance to Avoid Foreclosure / Terms of Use/Privacy/Other Important Disclosures




Co-Op logo and link to shared branching locator
 Bauer-Financial-5-Star-Rating Logo and Link
Equal Housing Opportunity HUD Logo and link
CU Direct Logo and link to AutoSmart
National Credit Union Administration Logo and Link




Progressions Credit Union Routing Number 325182687 

Progressions Credit Union – NMLS# 784627
 in partnership with Wescom Credit Union NMLS# 999430

Assistance to Avoid Foreclosure

Terms of Use/Privacy/Other Important Disclosures