Phone Us at 509. 535. 0191 or toll free at 800. 828. 8691 or email us at


As our nation deals with this situation, your Progressions Credit Union Team remains committed to serving you and your families while reducing and minimizing exposure to any health threats. We continue to monitor news from public health agencies and responding as needed to protect the health and safety of our members and employees during the COVID-19 coronavirus pandemic.




We have instructed our staff to follow the CDC guidelines for preventing the spread of illness (wash hands for 20 seconds, often; don’t touch your face; cover your cough) and have instructed some of our employees to stay or work from home when possible. We also have enhanced our cleaning and sanitizing efforts.

  • Lobby hours will be available starting June 1st, 2020. Hours will be limited to M-F 10:00 AM – 4:00 PM.
  • Those who are ill are asked to stay home and use our online services. Virtual appointments are also available. Contact us to schedule an appointment.
  • Hand sanitizer will be available.
  • Distance markers have been placed on floors as a reminder to maintain 6 feet of social distance.
  • The lobby restroom will be closed during this time.
  • Coffee, magazines, and children’s toys have been removed from the lobby. There will be limited seating available in the waiting area.
  • Branch drive-thru is available during regular business hours of M-F 9:00 AM – 5:30 PM
  • Our ATM is available 24/7

Some people say you should withdraw cash to protect yourself during the COVID-19 outbreak. Here are four reasons withdrawing extra cash may actually be the worst possible move right now:

  1. Cash is vulnerable – Credit union accounts are federally insured up to $250,000, with the NCUA, making them a gazillion times safer than keeping your money under the mattress or in your pocket.
  2. Cash is not required – With so many secure ways to access your accounts and to pay your bills, there’s almost no reason you’ll need extra cash.
  3. Cash is tempting – You may actually need less cash at this time. Unless, of course, you’ve got it stuffed in your wallet, tempting you to spend money you would not have spent if it were secure in the bank, earning dividends.
  4. Cash is, well, kind of dirty – In regards to your personal health, the Centers for Disease Control and Prevention recommends always washing your hands thoroughly after handling cash, because you never know where it’s been.

Deposit checks remotely through our mobile app (We are currently allowing larger deposits, meaning more than the normal cap of $2500.00 through Mobile Deposit feature during this time. Items will be reviewed individually and you will notified if there are any issues or holds placed.)

Pay bills and make loan payments through online banking or our mobile app

Check your balance or make transfers with ease online or on the app

Go cashless through the use of Visa® debit* and credit cards

Use our drive up window or ATM

*Check out our new Kasasa Cash Back® account that will reward you every time you use your debit card.


For Existing Progressions Credit Union Loans: We have various options to help, such as payment deferrals and modifications. We are waiving the processing fee through May 31, 2020. Contact any of the representatives below for assistance.

1% Cash Back on Competitor Vehicle Refinance (Auto, Boat, RV, Summer/Winter Toys) OAC. The cash back could be used to make your first payment if that is a need. Learn more.

120 Day No Payment Option on new and refinanced Auto, Boat, RV, and Summer/Winter Toy loans OAC. Learn more.

Visa Credit Card: Contact us if you are in need of a limit increase, want to apply or wish to take advantage of our 2.99% APR Visa Balance Transfer promotion. If you currently have a card with us, be sure to check your minimum due on your statement as we are offering automatic payment skips to qualified members for May and June. If you find you show a minimum payment due and wish to skip, contact us to apply.

Short Term Loan Help: If you are needing a new loan due to being impacted by COVID-19, we offer the Peace of Mind Loan with an option of no payments for 90 days. Apply now or contact one of the representatives below:

Herb – 509.622.2011

Kathryn – 509.622.2018

Lauren – 509.622.2010

Erin – 509.444.0475

Paycheck Protection Program (PPP) for Small Businesses. Apply now by calling Jay Williamson at 509.622.2019

  • As the situation continues to evolve, we will continue to update this page along with Facebook and Instagram.
  • Be sure we have your current email address for any important updates. You can update your email address by:
    • Calling us at 509.535.0191 or Toll-Free at 800.828.8691
    • Logging into your account via Online Banking (SmartLink), click on the Services tab, then click on Change your Preferences

Fraudsters are already coming up with ways to trick people out of money or account information. The Federal Trade Commission has a website set up that documents all the types of scams out there. To learn more, visit:


Law enforcement is receiving reports of unemployment claims being filed using stolen identities. The following steps are recommended for anyone who knows, or believes, they are a victim of unemployment fraud.

  • Step One – Contact Human Resources
    • Contact your organization’s HR staff to coordinate and report the incident to your employer.
  • Step Two – Contact Your State’s ESD
    • Call the State Employment Security Department (ESD). In Idaho, call 877.540.86.38 or email, In Oregon, call 877.668.3204 and in Washington call 800.246.9763 or contact ESD online at
    • You will need the following information for identity verification:
      • Last 4 of your SSN
      • Date of birth, address
      • Current phone number
      • Information on how you learned a claim was filed on your behalf
  • Step 3 – Police Report
    • File and online or non-emergency report with the agency whose jurisdiction you live in.
    • Keep a file folder or journal with the information from this incident, including any case number. Some government services and accommodations are available to victims of identity theft that are not available to the general public, such as getting certain public records sealed.
  •  Step 4 – The Three Major Credit Bureaus
    • Obtain your free credit reports from Equifax, Experian, and TransUnion at or call 877.322.8228
    • Report to the credit bureaus that the fraudulent claim was made using your identity and provide them with the case number from your police report. You can have a fraud alert put on your identity or freeze your credit. Doing either is free by law.
      • A fraud alert is free and will make it harder for someone to open new accounts in your name. To place a fraud alert, contact one of the three credit bureaus. That company must tell the other tow.
        • Experian: 888.397.3742
        • TransUnion: 800.680.7289
        • Equifax: 888.766.0008
      • Check your credit activity at least once a year. As a victim of identity theft you have the right to check it monthly if you choose.
      • Credit Freeze – If you do not have upcoming large purchases, such as a home, you may want to freeze your credit for more protection. It is free and you can do it yourself. More information about freezing your credit can be found here.
    • Step 5 – FTC & IRS
      • File a short report with the FTC and give them the case number for your local police report. The FTC offers more information here.
      • Consider setting up an IRS account. If you create an account with your social security number, it will prevent criminals from creating an account using your identity.
      • Another option is to lock your social security number, which can be done here. (The next wave of this cyber-attack may be IRS tax fraud.)
      • All of the reporting seems redundant, but we want to make sure you are recognized as a victim by local, state, and federal government. Also, the more people who report it, the more support law enforcement agents will received to pursue the perpetrators.
    • Step 5 – Keep Your Notes
      • Hang on to any notes, copies of emails, etc. regarding the issue. This is the paper trail that you can reference if you face any identity issues or locate inaccuracies on your credit history sometime in the future.

Progressions Credit Union offers FREE Identity Theft Recovery Services for our members. If you are the victim of identity theft, call the credit union at 509.535.0191 and we will get the recovery process started for you. You can also purchase monitoring services to help fight identity theft. Visit our ID Safe Choice page for more details. 


The three major credit reporting service, Equifax, Experian, and TransUnion, have announced that all consumers will be able to get free access to their credit reports on a weekly basis through April 2021. Frequent monitoring of your credit is the best practice to protect yourself from fraud and identiy theft. Visit to obtain your reports.


We had previously reported in the March eNews that the Annual Meeting would be on April 21st at 5:30PM. Due to the need for social distancing, we will be postponing to a later date this year. We will be sure to update you in our eNews, email, statement message and social media when that date has been determined.


One of the most crucial elements of the recently passed CARE Act stimulus plan is the distribution of stimulus checks. Officials hoped to deposit the one-time payments as soon as early April, though Americans likely won’t see the funds until a few weeks later. Stimulus payments will be directly deposited to the account the IRS has on file for a household based on the account to which the last Refund Check was deposited. If there is no account on file, the IRS will send a check to the home address. If you receive a check by mail, it can be safely deposited to your Progressions Credit Union account using our Mobile App and the remote deposit feature (depositing your check with just a picture).

Not sure if your payment has been issued yet? You can use the IRS’s Get My Payment tool to check the status of your payment.

If you currently do not have a checking account with us, now is the perfect time to open one! We have two new reward checking programs designed to help keep more money in YOUR pocket. Learn more about Kasasa Cash and Kasasa Cash Back here.


For additional information about COVID-19, please visit the CDC website at

Co-Op logo and link to shared branching locator
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Progressions Credit Union Routing Number 325182687

Progressions Credit Union – NMLS# 784627
 in partnership with Wescom Credit Union NMLS# 999430

Assistance to Avoid Foreclosure / Terms of Use/Privacy/Other Important Disclosures




Co-Op logo and link to shared branching locator
 Bauer-Financial-5-Star-Rating Logo and Link
Equal Housing Opportunity HUD Logo and link
CU Direct Logo and link to AutoSmart
National Credit Union Administration Logo and Link




Progressions Credit Union Routing Number 325182687 

Progressions Credit Union – NMLS# 784627
 in partnership with Wescom Credit Union NMLS# 999430

Assistance to Avoid Foreclosure

Terms of Use/Privacy/Other Important Disclosures